Free willi media inc is our corporation operating from offices based out of Buffalo, New York. This business unit focuses on our residential communities using the same philosophy & values.
With a dedicated team of professionals available 24/7 we provide advice for the best services to buildings & multi dwelling residences. We specialise in offering the latest in HD tv, hi speed internet & voice over internet protocol to provide residents with superior viewing & surfing enjoyment.
We have spent years developing with our partners & engineers the most cost effective, technically advanced solutions for residents with the most exciting packages. We cater to the lowest cost solutions as well as to the fastest 4k video & gigabit offerings to suit any community needs.
Plus we have a dedicated in house customer service team to ensure residents have the best uninterrupted service.
Using our latest app platform residents can schedule maintenance calls or live chat with our team, add to their services & channel selections with premium channel upgrades.
Surf faster internet speeds & allow building owners to market to all of their residents live & on the move keeping them informed of important relevant information & promotions.
Features & Benefits
- Customer data entry google, facebook etc, or manual,
- Enter payment information cards etc to pay monthly bills.
- Select auto pay or monthly authorise.
- 24/7 helpdesk communication through live chat or call
- Connecting your building manager with direct message concerns.
- Schedule maintenance for service
- Manage your home services, add service or give notice of moving in/out dates
- Upgrade your TV packages add channels
- Premium channel upgrades for sports channels for limited times.
- Increase your broadband speed
- Stay updated on your building news push notifications.
- Market promotions to your building.
- Live chat with your building manager
- Report a problem – standard list
- Report service issue & request technical help.
- Standard help Q&A
- Keep up to date overall service/performance
- Rate service
- Monitor & control your spend updates & receive receipts on email.
- Be able to add services, building can add requests for additional service providers, laundry, maintenance, gardening, cleaning etc. all through just one app.
Free willi, using the digital to set up the physical!
WATCH MORE SURF MORE CALL MORE EXPECT MORE